Private person or company
Choose if prices should include or exclude VAT at the top.
Web-shop order for existing customers with credit:
Create a customer profile or go forward as guest and order directly - choose invoice. Do you have price agreements / special rates we will adjust these automatically when invoicing - note that free shipping below does not apply when you have special prices / contract rates. Do you want to know your exact prices before delivery - request that we confirm your order before delivery, in the box "Comments" or "Notice to the payee" or call 08-39 20 90.
Web-shop order for other customers:
Create a customer profile or go forward as guest and order with PREPAYMENT, CASH ON DELIVERY (COD), CREDIT CARD (Visa/Mastercard) or CASH/SWISH payment by picking up the goods in our shop in Gröndal/Stockholm (we do not accept credit cards in our shop - only cash or swish).
Minimum order amount is SEK 300,00 excl VAT / 375,00 incl VAT (goods value + shipping).
Buying & delivery conditions
Prices:
The current product price in SEK excluding VAT (including VAT can be selected on the home page at the bottom left) is the price that is stated on www.oqvist.se. on the day of the order. A shipping fee may be added to the order, depending on the choice of shipping and size of the order. On deliveries divided by us, the final delivery is free of shipping.
For obviously incorrect prices we reserve the right to cancel the order in these cases.
Delivery/Shipping:
Delivery is normally 1-3 days after ordering (and, where applicable, the day after receipt of payment).
If the delivery time is longer than 5 working days, you will be contacted by us and then have the opportunity to cancel the purchase, free of charge.
Free shipping 2000.00 excl. VAT (2500.00 incl. VAT) for deliveries within Sweden (does not apply to contract customers with special prices). The customer can choose the type of shipping at checkout.
Unclaimed packages will be charged 300.00 excl. VAT (375.00 incl. VAT).
Payment:
Payment may be by card (Visa/Mastercard/American Express - secure third-party payment solution), by advance payment, by cash on delivery or by cash on collection in our store. Corporate customers who have already been granted credit can pay by invoice. Late payment interest (9.0%) and a reminder fee will be charged for late payment.
Right of withdrawal:
According to the Distance and Home Selling Act, consumers (private individuals) have a 14-day right of withdrawal from the date the goods are received.
Things to consider before returning:
| 1. | Before returning, you must notify us in writing (via email to info@oqvist.se or letter) that you want to exercise your right of withdrawal and intend to return an item. Please provide your name, address, telephone number, order number/invoice number and which item(s) it concerns. (It is welcome to state why you want to withdraw, but this is of course optional). If you wish, you can use a template for a withdrawal form on the Swedish Consumer Agency's website, but for us a regular email/letter is sufficient. |
| 2. | The item must be unused, but you may open and examine it. Save the original packaging for the return! |
| 3. | The customer is responsible for the return shipping/return postage and the risk of transport (in case of damaged or lost goods). Please use a method of transport that provides a receipt for the shipment (REK, parcel etc.) and consider insuring expensive goods. We will not redeem packages sent against cash on delivery. |
| 4. | All original packaging, in undamaged condition, must be included and should be used for the return. Pack well - remember that you as the customer are responsible for ensuring that the return arrives undamaged. |
| 5. |
You must first redeem a package to be able to exercise your right of withdrawal.
Unredeemed packages will be charged as above. |
| 6. |
If you have returned the entire order, the entire purchase amount including shipping will be refunded within 14 days (from receipt of the goods, if there are no ambiguities). It is important that you provide us with your bank details and account number or perhaps a phone number we can swish to, if you paid in advance or cash on delivery, so that we can smoothly return the money.
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Complaint/Damaged product:
In the event of a fault in delivery or on a product or a fault covered by warranty or the Consumer Purchase Act's right to complain, you are welcome to contact us immediately at info@oqvist.se or 08-39 20 90.
Never send complaints without first having agreed with us about a possible return. We will send a return shipping label that is used for returning the goods. We are responsible for the return shipping cost in connection with warranty faults. Returns may not be made cash on delivery, these will not be processed.
Visible damage to goods must be reported to the shipping company immediately upon receipt (collection) of the package. If there is internal damage without external damage to the packaging, so called hidden damage, the report must be made within 7 days. We would also like you to notify us of damaged goods to ensure that the handling is as smooth as possible.
In addition to the above, Lars Öqvist AB is not responsible for any errors and/or delays and is not liable for any damage, whether direct or indirect, arising from this.
We will of course follow the recommendations of the Swedish National Board of Consumer Complaints if a dispute should arise.
Personal information:
In connection with your customer registration and order, you agree that we store and use your information in our operations to fulfill and provide the service you expect from us. We absolutely do not pass on customer information to third parties (except to third-party companies that handle our payment solutions).
According to the PUL (Personal Data Act), you have the right to receive the information that we have registered about you or to request that your stored information be deleted. In which case contact us at info@oqvist.se.
If you absolutely do not want to provide your social security number online, please contact us at 08-39 20 90.
Lars Öqvist AB
Ormbergsvägen 6, S-117 67 Stockholm
Org.nr 556159-2394
| Regular opening hours: | |
| Monday - Thursday | 07:30 - 11:30 12:00 - 16:00 |
|
Friday Closed for lunch |
07:30 - 11:30 12:00 - 14:00 11:30 - 12:00 |
| Day before red day | 07:30 - 13:00 |
| Saturday, Sunday, red day | CLOSED |
| Phone | 08 - 39 20 90 (+46-8 39 20 90) |
| info@oqvist.se | |
| WELCOME! |
Here you will find us: Go to map Eniro / Go to map Google